Help to Claim Universal Credit

Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.

Call us for free: 0800 144 8 444

Visit us: ntcab.org.uk/get-advice/visit-us/

For online advice visit: citizensadvice.org.uk/helptoclaim

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0800 144 8 444

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.