North TynesideNorth Tyneside
Our adviceline is open between 9am & 5pm, Monday to Friday: 0808 278 7822
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Generalist Self Referral (Non-Debt)
    • Debt Self Referral
    • Pension Wise
    • Help to Claim Universal Credit
    • North Tyneside Housing Partner Referral Form
    • Partner Referral Form
    • Outreach Referral Form
  • Volunteer
    • Volunteer at North Tyneside Citizen advice
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
    • Looking Ahead: 2024-2025
  • News & Campaigns
  • Contact Us
  • Work For Us
MAIN MENU MAIN MENU
  • Home
  • Get Advice
    • Call Us
    • Visit Us
    • Online/Self-Help
    • Generalist Self Referral (Non-Debt)
    • Debt Self Referral
    • Pension Wise
    • Help to Claim Universal Credit
    • North Tyneside Housing Partner Referral Form
    • Partner Referral Form
    • Outreach Referral Form
  • Volunteer
    • Volunteer at North Tyneside Citizen advice
    • Make a Donation
    • Leave a Gift
  • Our Clients
  • About Us
    • Our Staff
    • Our Impact
    • Financials and Funding
    • Looking Ahead: 2024-2025
  • News & Campaigns
  • Contact Us
  • Work For Us

  • We offer free, confidential, impartial and independent advice on a wide range of subjects

    Let us help you

    Call Us

    Generalist Self Referral (Non-Debt)

    Visit Us

    Debt Self Referral

    Online/Self-Help

    Webchat

    • 7 Oct 2025 | Tracy champions compassionate leadership
    • 6 Oct 2025 | Reconsidering Mandatory Reconsideration: Is the system fit for purpose?
    • 2 Oct 2025 | Still at crisis point: living standards in Wales, 1...
    • 2 Oct 2025 | Dal ar bwynt argyfwng: safonau byw yng Nghymru, blwyddyn...
    • 1 Oct 2025 | Watching the wires: Holding electricity networks accountable for spending...

    Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading

    Responding to the Universal Credit and Personal Independence Payment (Pip) Bill passing at second reading,

    Read More

    Citizens Advice responds to Ofgem’s announcement on compensation for PPM customers

    Responding to Ofgem’s PPM compensation announcement, Dame Clare Moriarty, Chief Executive of Citizens Advice,

    Read More

    Single parents and rising debts: a growing crisis

    Our data reveals a troubling picture for single parents in debt. They’ve long been disproportionately affected by debt,

    Read More

    North Tyneside Council: Recycling, Reuse, and Repair Survey

    This information comes from North Tyneside Council:

    We are looking to give our communities the knowledge and resources to recycle,

    Read More

    We need your help

    With your support, we can help more people find a way forward.

    Donate Now

    What people say about us

    default image

    Really friendly, knowledgeable and efficient. Couldn't fault the service at all.

    8th December 2017

    Read More

    • Get to Know your Pension Options

    • Volunteering and Support

      Click to read about volunteering in North Tyneside, job vacancies and supporting our Charity.

      Read More

    • Impact

      During 2024-25, we have:
      • Advised 40,040 people about 213,445 problems, marking a significant increase on issues handled compared to last year
      • Helped our clients claim £25,645,313 worth of Benefits
      • Achieved £66,780,705 in debt write offs for our clients
      • Supported 7,400 people with Universal Credit issues, through our Help to Claim service and through other channels
      • Continued our work and performing well on the National Debt Advice Hub helping over 20,063 people in the process
      • Successfully implemented our Debt Relief Order (DRO) Hub helping to process over 3,657 DRO approvals

    • Latest News

      • Citizens Advice responds to announced 2% rise of the energy price cap 10th September 2025
      • Citizens Advice’s response to the passing of the Universal Credit and Personal Independence Payment Bill at second reading 2nd July 2025

    • Sign up to our newsletter

      Newsletter Home

  • Get Advice

    • Call Us
    • Visit Us
    • Online/Self-Help
    • Generalist Self Referral (Non-Debt)
    • Debt Self Referral
    • Pension Wise
    • Help to Claim Universal Credit
    • Partner Referral Form
    • Outreach Referral Form

  • Get Involved

    • Volunteering in North Tyneside
    • Leave a Gift
    • Donate

  • CAB in Action

    • News
    • Campaigns
    • What Our Clients Say
  • Accessibility
  • North Tyneside Citizens Advice Privacy Policy
  • Cookie Policy
  • Terms & Conditions
  • Site Map
  • Trustee Board Login
  • Log Out
North Tyneside Citizens Advice is a registered charity, number 1154666 | Registered Office: Camden House, Camden Street, North Shields, NE30 1ND | Registered in England, number 07949964 | We are authorised and regulated by the Financial Conduct Authority FRN617687 | Web design by Moocow Media

  • Twitter

  • Facebook

  • You Tube

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Cookie SettingsAccept All
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent1 yearCookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
CookieDurationDescription
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_gat_gtag_UA_*1 minuteGoogle Analytics sets this cookie to store a unique user ID.
_gid1 dayGoogle Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT
Powered by CookieYes Logo