North Tyneside CAB maintains a telephone helpline and our staff will assess your needs and give you options on how to proceed. These may include:
- Which local agencies can help with problems, and how to contact them
- Opening times of our bureaux and how to use our services
- National agencies that are relevant to your issue, and contact details for them
- Emergency advice
- Make an appointment for generalist advice or debt or benefits specialist advice,housing, community care, where appropriate
The Telephone Advice Line number is: 0344 245 1288
Lines open 10.00a.m. to 4.00p.m. Monday - Friday (Bank holidays excluded)
Call Charges local rate from a BT land line, charges from mobiles and other suppliers may vary.
Mobile telephone users calling the Telephone Adviceline will be given an alternative, cheaper, number they can use if they wish - 0300 3300 650. When asked to put in a local number, please enter 0191 2345679 to ensure that your call will be directed to a North Tyneside CAB. This is not a number that can be used to obtain advice.
Pension Wise contact number - 0191 2704485